Reference

How BD Runny Handles Your Personal Information

Your account data, payment details and browsing activity are handled with care on this platform. Access and use of BD Runny depends on your local law and eligible regions — this policy explains exactly what we collect, why we collect it, and how you…

Account data protectionbKash, Nagad, Rocket payment privacyCookie controlsData access requestsJurisdiction-dependent access
Explore the Lobby Read FAQ
BD Runny How BD Runny Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Security and transparency are built into how we run accounts on this platform. Here is what that looks like in practice.

Payment Data Isolation

bKash, Nagad and Rocket transaction references are passed directly to the payment provider. We store only the reference number, not your wallet credentials or PIN.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to see how pages load on mobile. You can adjust cookie preferences from the banner on your first visit.

Account Security

Your account is protected by OTP verification on login. If we detect an unusual session — a new device or location — we prompt re-verification before allowing access.

Retention and Deletion

Active account data is kept while your account is open. After closure, records are held only as long as applicable financial regulations require, then deleted from our systems.

PRIVACY CONTACT

Reach Us About Your Data

If you have a question about how your data is used, want to request a copy of your records, or need to report a concern, our support team handles privacy requests directly. We aim to respond within a reasonable timeframe and will confirm receipt of your request by the same channel you used to send it.

Team online

Live Chat

Open the chat icon from your account dashboard. Available during our standard support hours for account and privacy queries.

Email Support

Send your data request or privacy question to our support address. Include your registered contact detail so we can verify your identity.

Account Settings

Log in and go to Account Settings to update your contact details, review saved payment methods or submit a data correction request directly.

Common Questions About Your Data

Straight answers to what our account holders ask most about privacy, data access and how their payment details are handled.

We collect your name, contact details and the wallet identifiers you register for bKash, Nagad or Rocket payments. Device and session data is also logged to secure your account.

No. Your PIN and OTP are entered directly in your mobile wallet app and never pass through our systems. We only receive a transaction reference number to confirm the transfer.

Yes. Log in, go to Account Settings and submit a data access request, or contact support by email. We will verify your identity and respond within a reasonable timeframe.

Send a correction or deletion request through live chat or email support with your registered contact detail. We will confirm receipt and process eligible requests under applicable law.

Access is limited to staff who need it to operate your account or handle your support request. Payment data is shared only with the relevant mobile financial service provider to process your transfer.

Access to BD Runny and the rights available to you depend on your local law and the eligible regions we serve. We recommend checking whether the service is available in your area before registering.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

Related pages

InfoLegalInfoFAQAppBD Runny App

Related pages

BD Runny Bangladesh BD Runny App bKash Easytopup About Us FAQ